Frequently Asked Questions

Ask someone who knows the best for you

Pietra Global has a team of multilingual experts serving both medical and logistic needs of our international patients.

We are able to offer our patients the best possible prices for any types of treatments. Thanks to our role as an active facilitator, we have special price and service agreements with Turkish hospitals.

Our team builds up excellent treatment plans with exceptionally low prices for international patients.

We support both the patient and the medical team throughout the treatment process, help them with reports, translations, documentations and other similar complementary services before and after the treatment, in order to allow our patients recover quickly and travel back to their homes safely.

What will the aftercare be like overseas after my surgery? Depending on your particular hospital and or surgery package, you will either spend most of your recovery time at the hospital, or more likely, you will transfer to a hotel or a recovery facility for the remainder of your stay. This only makes sense as a night in the hospital may cost two or three times more than one at a hotel or recovery retreat. Studies also suggest that longer hospital stays increase your risk of infection or contracting an illness. Bottom line, if your doctor says you are good to go – then go.

Will I have to pay for hotel costs after surgery? This will depend on the medical tourism procedure package you purchase through your international hospital or medical tourism facilitator. Even if your package does include the cost of post surgery lodging, it doesn’t hurt to check and see if you can save money by purchasing your lodging separately.

Will rehabilitation therapy be included in my medical tourism procedure package? Again, this will depend on the particular hospital you choose. Orthopedic procedures such as hip and knee replacements will require extensive rehabilitation therapy, so make sure to ask if this will be included as part of your procedure package.

What if a complication happens while I am overseas? In the event of a medical tourism complication, your international hospital and physician will arrange for proper action to be taken. It is therefore important to have a list of hospital contacts with you while you are recovering at your hotel. Some medical tourism complications may be very minor and require nothing more than a short doctor or nursing visit to your hotel. Other complications may require that you be interned again in the hospital.

Scheduling of All Medical Appointments

Coordination of the Admissions Process

Cost Estimates for Anticipated Treatment

Processing of Medical Second Opinions

Booking of Hotel / Apartments

Flight Arrangements & Extensions, Visa Assistance


Special dietary needs 

Special cultural needs

Local Sightseeing excursion

Your treatment-partner is here

Once a treatment plan is decided for the patient after the diagnosis, we take care of physician appointments, medical visa applications (if needed) and support you in every possible way.

If your medical condition requires special care we are ready to provide an ambulance for your transportation from the airport to the clinic.

If you need some recreational activities before or after your medical treatment, we have a variety of services to offer in this respect.

Pietra Global is a part of Pietra Group Company and thus it cooperates with a licensed travel agency providing airline reservations and tickets to its clients. We can reserve and issue your flight tickets with special conditions for you.

As an authorized travel agency we can provide our patients with best available room prices at hotels of

Did you know?

That Turkish Airlines offers 50% discount to medical tourists? Please consult with us for more information. 

You may get 50% of your ticket cost reimbursed to you by arranging your treatment and travel plan by Pietra Global Turkey. 

We have a wide range of hotel alternatives from modest 3 star hotels to luxury 5 star facilities of Istanbul and other cities of Turkey.

Please contact us for a list of hotel prices in Istanbul for the current period.

We can provide local assistants and translator for you in Turkey during your treatment and stay. Most of our partner clinics have their own international departments and they employ medical translation services in many of the common world languages. Whereas we can also offer you the same service in less common languages. Please feel free to contact us for more help and information.

Once your treatment is over and you are free to enjoy our beautiful country we are here to offer you fantastic leisure activities, excursions and other services. Please do not go home without a short vacation in Turkey.